MyMDA Portal — Establishment Licensing
About MyMDA
MyMDA is the Medical Device Authority's online portal for all regulatory submissions, including establishment licence applications, device registrations, and post-market reporting.
Portal URL: https://mymda.mda.gov.my
Before You Start
Prepare the following before beginning your online application:
For All Establishment Licence Types
- Malaysia company registration certificate (SSM Form 9/24/49 or equivalent)
- Company profile / business overview
- Organisational chart showing responsible persons
- Designated Responsible Person (RP) details — name, IC number, qualification, CV
- Physical address evidence (tenancy agreement or utility bill)
- Email address for official MDA correspondence (use a shared regulatory inbox, not personal email)
Additional for Manufacturers
- ISO 13485 certificate (current, issued by recognised certification body)
- Site master file or abbreviated site description
- Floor plan of manufacturing premises
- List of devices/device categories to be manufactured
Additional for Importers/LARs
- Copy of LAR appointment agreement (if applicable)
- Foreign manufacturer's ISO 13485 or equivalent quality certificate
- List of foreign manufacturers represented
Step-by-Step Application Process
Step 1 — Register on MyMDA
- Navigate to mymda.mda.gov.my
- Click "Register" and create an account using your company email
- Verify email address
- Log in and complete your company profile (company name, SSM number, address, contact details)
Step 2 — Initiate a New Licence Application
- From the dashboard, select "Establishment Licence" → "New Application"
- Select the licence type: Manufacturer / Importer / Distributor
Step 3 — Complete the Application Form
- Fill in all required fields
- Upload all supporting documents in PDF format (max file size per document: 5 MB)
- Ensure all documents are in English or accompanied by a certified English translation
Step 4 — Submit and Pay
- Review the completed application
- Submit the application
- Pay the application fee online (credit/debit card, FPX)
- Retain the payment receipt and application reference number
Step 5 — Track and Respond
- Monitor application status via the MyMDA dashboard
- If MDA issues a Deficiency Letter (DL), you will be notified by email
- Respond to the DL within the stipulated timeframe (typically 60 days)
- Upload all requested additional documents via the portal
Step 6 — Receive Licence
- Upon approval, MDA issues the establishment licence electronically via MyMDA
- Download and retain the licence certificate
- Note the licence expiry date and set a renewal reminder
Common Reasons for Deficiency Letters
| Issue | Tip |
|---|---|
| Expired ISO 13485 certificate | Always upload the current certificate |
| Missing LAR agreement | Ensure agreement is signed by both parties |
| Incomplete organisational chart | Include all regulatory and quality roles |
| Mismatch between company registration and application | Use exact legal company name |
| Poor quality document scans | Use 300 DPI minimum for all scans |
Renewal Applications
Renewal applications should be submitted at least 60 days before expiry. The renewal process is simpler — confirm details, update changed information, upload any renewed certifications, and pay the renewal fee.
Portal Tips
- Use Google Chrome or Mozilla Firefox for best portal compatibility
- Save your work frequently — the portal may time out after inactivity
- Keep PDF file sizes under 5 MB per document
- Use the portal's message function for all official communications with MDA to maintain a record