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Custom-Made Devices

Definition

A custom-made device is a medical device specifically manufactured in accordance with a written prescription of a duly qualified medical practitioner or any other authorised person which:

  • Gives specific design characteristics under the prescriber's responsibility, AND
  • Is intended for the exclusive use of a particular patient

Custom-made devices are made to meet the unique needs of a specific, identified individual — they are not manufactured for general commercial supply or in series.

Regulatory Exemption

Custom-made devices are exempt from the device registration requirement under Act 737. This means:

  • No Device Registration Number (DRN) is required
  • No registration application is submitted to MDA
  • No conformity assessment against Essential Principles by a third party is required

However, the exemption is not a complete exemption from regulation — important obligations still apply.

Conditions for Exemption

To qualify as an exempt custom-made device, the device must:

  1. Be made specifically for one identified patient
  2. Be made to the specification of a qualified prescriber
  3. Not be manufactured in series — if substantially similar devices are produced in series (even to a prescriber's template), they may not qualify as custom-made
  4. Be accompanied by a custom-made device statement (see below)

Custom-Made Device Statement

The manufacturer of a custom-made device must prepare a custom-made device statement for each device. This statement must include:

  • Identification of the patient
  • Name of the prescribing practitioner
  • Device description and specifications
  • Statement that the device is custom-made for the identified patient
  • Date of manufacture
  • Details of the manufacturing site

This statement must be made available to MDA on request.

Obligations That Still Apply

Despite the registration exemption, custom-made device manufacturers must:

ObligationDetail
Establishment licenceManufacturers of custom-made devices still need an establishment licence
Safety and performanceDevices must meet applicable safety requirements even without formal conformity assessment
Quality managementAppropriate QMS controls must be in place
Adverse event reportingSerious adverse events involving custom-made devices must be reported to MDA
Record keepingManufacturing records and custom-made device statements must be retained

Common Custom-Made Device Examples

  • Dental prostheses (crowns, bridges, dentures) fabricated to patient impressions
  • Orthotics and prosthetics (limb prostheses, orthopaedic insoles) fitted to patient measurements
  • Hearing aids adjusted/fitted for an individual patient
  • Custom surgical implants (e.g. patient-specific bone plates designed from imaging data)
  • Ophthalmic lenses ground to patient prescription

Series Production — Not Custom-Made

If a manufacturer produces devices to a standard design with limited personalisation (e.g. adjustable sizes, standard configurations), these are likely not custom-made devices and must be registered in the normal way. The key test is whether each device requires a specific prescription from a qualified practitioner for a named patient.

3D Printing

With the growth of patient-specific 3D-printed implants and devices, the line between custom-made and series-manufactured devices is frequently tested. A 3D-printed device made from a patient's imaging data for a specific patient, under a surgeon's prescription, is likely custom-made. A 3D-printed device produced as a catalogued size range is not. Seek MDA clarification if uncertain.