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Adverse Event Reporting

Under NOM-240-SSA1-2012, the Mexico Registration Holder (MRH) is responsible for reporting adverse events related to registered medical devices to CNFV (Centro Nacional de Farmacovigilancia) within defined timeframes.

What must be reported​

The following must be reported to CNFV:

  • Serious adverse events — incidents involving death, life-threatening illness/injury, hospitalisation, permanent impairment, or medical/surgical intervention to prevent such outcomes.
  • Device malfunctions that could cause or contribute to a serious adverse event if the malfunction were to recur.
  • Non-serious incidents — tracked and included in the Technovigilance Report at renewal, but not always requiring immediate individual reports.

Also reportable:

  • Trend patterns — clusters of non-serious incidents that individually may not be reportable but collectively indicate a systemic safety issue.
  • Field Safety Corrective Actions (FSCAs) — COFEPRIS/CNFV must be notified when an FSCA is initiated.

Reporting timeframes​

Event typeReporting timeframe
Serious adverse events — death or serious deteriorationAs soon as practicable; generally within 10 calendar days of becoming aware
Serious adverse events — otherWithin 30 calendar days
Trend reportsPer schedule agreed with CNFV or as specified in NOM-240
Verify current timeframes

NOM-240 is under revision (PROY-NOM-240-SSA1-2024). Reporting timeframes may be updated in the finalised version. Always check against the current NOM-240 text and CNFV guidance.

Who submits to CNFV?​

The MRH submits adverse event reports to CNFV, typically on behalf of the foreign manufacturer. The report flow:

Healthcare facility / Patient / User
↓ (incident detected)
Distributor
↓ (notifies MRH per technical agreement)
MRH (technovigilance unit)
↓ (assesses and reports)
CNFV (within mandated timeframe)

Note: Healthcare users and facilities can also directly notify CNFV of device-related incidents. In this case, CNFV will contact the MRH for follow-up.

How to submit reports​

Reports are submitted to CNFV through:

  • The COFEPRIS/CNFV technovigilance reporting system.
  • The Administrative Guide for Reporting Medical Device Incidents and Adverse Events (in preparation as of 2024–2025 — monitor CNFV for publication).

Reports should include:

  • Device identification (registration number, homoclave, model/catalogue number).
  • Event description — what happened, when, where, outcome.
  • Patient information (anonymised).
  • Manufacturer and MRH details.
  • Initial assessment of device involvement.

Follow-up reports​

For serious events, CNFV may request follow-up reports with additional information once the root cause investigation is complete. The investigation and corrective action should be documented in the technovigilance record.

Technovigilance Report at renewal​

All adverse incidents reported during the 5-year registration period must be summarised in the Technovigilance Report, submitted to COFEPRIS as part of the registration renewal application. The report must include:

  • Counts and descriptions of serious and non-serious incidents.
  • Annual units sold and estimated patient exposure.
  • Any safety alerts or FSCAs taken.
  • Summary of corrective actions.